FAQ

We offer free U.S. shipping on retail orders of $89 or more. Please note that wholesale orders are not eligible for free shipping. Free shipping applies to U.S. orders only and is shipped via economy service. Need your order sooner? Expedited shipping options are available at checkout for an additional cost.

There are many different varieties of the cannabis plant. Hemp — also called industrial hemp — refers to the non-psychoactive (less than 1% THC) varieties of Cannabis sativa L. Both hemp and marijuana come from the same cannabis species, but are genetically distinct and are further distinguished by use, chemical makeup, and cultivation methods.

The industrial, medicinal and commercial properties of hemp have been known for a very long time, but its benefits to the environment have just been realized in recent years. Many industries looking for sustainable and eco-friendly processes are turning to hemp. Its cultivation does not need any particular climate or soil, and is thus found in all parts of the world.

Hemp can be grown as a renewable source for raw materials that can be incorporated into thousands of products. Its seeds and flowers are used in health foods, organic body care, and other nutrients for the body.

The plant consists of an inner layer called the pith surrounded by woody core fiber, which is often referred as hurds. Bast fibers form the outer layer. The primary bast fiber is attached to the core fiber by pectin—a glue-like substance. The primary fibers are used for textiles, cordage, and fine paper products.

Our 20# Hemp Cord is approximately 1mm in thickness.

Our hemp is polished with a mixture of corn starch and potato starch.

The difference is in how they are made. Hemp twine is made with less strands of fiber than cord and may be uneven in thickness and have fly aways. Hemp cord is round and even in thickness throughout the strand with no flyaways making it the best choice for high quality macrame jewelry.

Proposition 65, officially known as the Safe Drinking Water and Toxic Enforcement Act of 1986, was enacted as a ballot initiative in November 1986. The proposition protects the state's drinking water sources from being contaminated with chemicals known to cause cancer, birth defects or other reproductive harm, and requires businesses to inform Californians about exposures to such chemicals. Because of this, Hemptique uses AZO free, acid free and lead free dyes on all of its products making them safe for children and animals.

Every effort is made to ship domestic orders within 2 business days. International and wholesale orders may vary based on location and quantity of the products.

Hemptique will ship the most economical way possible for your order. If you require something faster please inform your account rep when your order is placed. There may be an increased shipping charges for more expedient shipping.

Please contact your account rep by phone and/or email ASAP. If the order has not been sent to shipping we may be able to retrieve it and make the changes.

Every order is unique and therefore can run into its on unique issues. Please contact our office and confirm that your order has the correct information. We will go from there.

Every order is unique and therefore can run into its on unique issues. Please contact our office and confirm that your order has the correct information. We will go from there.

Please contact our office ASAP so that we can figure out the best way to handle this for you.

Items may be returned to be exchanged or refunded within 30 days of purchase. Buyer pays for return shipping unless Item is found defective through manufacturing or considered a "factory defect".  Consider that our products are mostly handmade and may have color and size variances depending on which product.  Its the beauty of hemp, one may not be exactly the same as the other.  Please contact our office at (760) 602-4864 as soon as possible to handle the exchange process.

Yes, we do. The buyer is responsible for paying their respective country's customs brokerage and import-related fees.

Our minimum purchase for wholesale is $250 plus shipping per transaction. Blank hemp blend T-shirts are $15.99 wholesale, and custom orders have an MOQ of 300 pieces.

We carry sizes S-XXL adult. Junior sizes with printing would need a custom order with a minimum order quantity (MOQ) of 300 pieces.

The GSM (grams per square meter) varies by product, and we can provide this specific information based on the fabric you are interested in.

Yes, we can take pre-orders to reserve products for you before they become available.

We use USPS ground shipping, and it typically takes about 3-5 business days in transit.

Yes, hemp threads can be used for sewing machines but are thicker than synthetic threads. They are ideal for handmade projects and heavy-duty uses like upholstery and bags. You may need to adjust the needle size and tension on your machine.

Our blend T-shirts are made in Asia, and our 100% hemp shirts/sweaters come from Europe.

Free shipping is not available for orders under a certain amount and locations outside the US, but discounts may apply.

Yes, we offer a 10% first-time customer discount when you sign up to our Newsletter which also qualifies you for other exclusive offers when available.

We carry natural and black colors for hemp rope. If you're looking for specific colors, let us know your preferred quantity.

The MOQ (Minimum Order Quantity) for rebranding hemp sweaters and shirts is 300 pieces.

We do offer product testers, please reach out to discuss availability.

Yes, our packaging is 100% natural and eco-friendly, free from chemicals.